• FAQ

  • Can I use my Sport Welcome Bonus also in the Casino on Casino Winner?

    Once you have activated the Sport Welcome Bonus, you will only be able to use this on Casino Winner Sport. If you want to play at the Casino and you have not claimed your Casino Welcome Bonus yet, make a deposit and activate the Casino Bonus. You will only be able to use that bonus in the Casino.

    What is the minimum bet?

    The minimum bet at Casino Winner is: €0.10.

    Which currencies can I bet in?

    At Casino Winner it is only possible to bet in euro.

    Can I let someone else bet with my account?

    For the protection of your account, you should not reveal your Client ID number or password to any other person. Clients must register their bet requests as individuals.

    Repeated requests containing the same selections from the same or different clients may be subsequently deemed void. And even after the official outcome of the related selections is already known, bet selections may also be deemed void if Casino Winner believes that clients are acting in collusion or as a syndicate, or the bets in question have been placed by one or some clients within a short period of time.

    Who can place bets?

    Only individuals who are not involved in any way in the events on which they want to bet, can place their bets at Casino Winner Sport.

    Bets by order and from bookmakers as well as betting agents are not accepted. Bets on events in which the user is participating in the sport event (e.g. as a participating sportsman, an owner, trainer or functionary of a participating club) are not permitted.

    In case this provision is not complied with, the company is authorised to refuse payment of any winnings, and to cancel the bet.

    Are the odds fixed?

    When your bet has been approved the odds stated at the time will remain valid. However odds do fluctuate and may increase or decrease based on a number of factors, including news or a high volume of betting on a particular match.

    Is there a limit to how much I can win?

    The maximum winning per customer is €100,000 on each bet, and a maximum of €250,000 per day. The maximum winning per customer per week is €500,000.

    What is a Free Bet?

    A Free Bet gives you the opportunity to place a bet at our expense. You don't need any real money in your account. If you lose the bet, the stake of the Free Bet will not be refunded to your account. If you win the bet, the net winnings will be added to your balance. The net winnings need to be wagered 6 (six) times on odds of minimum 1.8.

    To use the Free Bet, just tick the box under your betslip which states 'Free Bet Offer'.

    What is a Risk Free Bet?

    With a Risk Free Bet you can't lose money on the bet. You'll place a bet with your own funds. If your bet wins, you have to wager the net winnings of this bet 6 (six) times on minimum odds of 1.8. If you lose the bet we'll refund your stake with real money in you account, no further wagering needed. So no matter the outcome of the bet, you can allways withdraw the initial stake once your bet is settled.

    To claim the Risk Free Bet, just tick the box under the betslip which states 'Risk Free Bet Offer'.

    Where can I find Rules for the Sportsbook?

    Click here to read the Rules for the Sportsbook.